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Privacy Policy

At Clyra , we care about your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from www.clyra.com ( the "Site").

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone, and some of the cookies that are installed.
  • The pages or products you view, the search terms that referred you to our site, and how you interact with our site.

This information is called “device information” .

Technologies used to collect information :

  • Cookies : Data files placed on your device. To find out more about cookies and how to disable them, visit allaboutcookies.org .
  • Log files : Track actions on the site (IP address, browser, access provider, etc.).
  • Web beacons, tags and pixels : Used to analyze your navigation on the site.

Additionally, when you make a purchase, we collect:

  • Your name, billing address, shipping address, payment information (card numbers, email address and phone number).

This information is called “order information” .

When we talk about “personal information,” we include Device Information and Order Information.

How do we use your personal information?

We use Order Information to:

  • Process your orders (payment, shipping, order confirmation).
  • Communicate with you.
  • Detect potential risks or fraud.
  • To provide you with information or advertising about our products, if this is in line with your preferences.

Device information helps us:

  • Detect risks and fraud.
  • Improve and optimize our site (navigation analysis and performance of our campaigns).

Sharing your personal information

We share your personal information with third parties in order to optimize our services:

We may also share your information to:

  • Comply with applicable laws.
  • Respond to legal requests (mandates, etc.).

Behavioral advertising

We use your personal information to provide you with targeted advertising.
To learn more about how this works, visit the NAI website.

Opting out of targeted advertising :

You may also visit the Digital Advertising Alliance to opt out of certain services.

Do not follow

We do not alter our collection practices when we receive a “Do Not Track” signal from your browser.

Your rights

If you are a European resident:

  • You have the right to access, correct, update or delete your personal information.
  • To exercise this right, contact us at 📧 ContactClyra @proton .me .

Please note that your information may be transferred outside of Europe (for example, to Canada or the United States).

Data retention

We retain your order information in our systems until you request that it be deleted.

Modifications

We may update this Privacy Policy to reflect legal, operational or other changes.

Contact us

For any questions regarding our privacy policy, contact us at:
📧 ContactClyra @proton .me

Clara Levy, the vision behind Clyra

With a smile that reflects her journey, Clara Levy is more than just a fictional founder for Clyra: she embodies commitment, resilience, and finding real solutions for skincare needs. Inspired by personal challenges, Clara envisioned a brand that doesn’t just promise, it delivers. Through every product, she shares a mission: to help everyone feel good about themselves, naturally and confidently.